- Customers
- Customer View
- Subscriptions
- Invoices
- Payments
- Manual Payments
- Live Payments
- Payment Methods
- Customer Contacts
- Customer Notes
- Batches
- Early Admin
- Early Invoice
- Early Batches
- Adjustments
- eMandate
Invoices in Bill Again are issued to Customers as notifications of payments due, primarily containing a list of items purchased, the tax on those items and the final cost to customer as well as the Customer and their company's details. Invoice sections can be accessed from two different places in Bill Again, one being from the left-hand main menu, and the other from the Customer Overview screen (although these invoices are related to the Customer in question).
This area of Bill Again is accessed by way of the left-hand main menu, specifically by clicking Invoices. This brings the user to a table formatted list of all the invoices currently logged in the system, as shown below:
This screen provides immediate, summary-based information for Invoices as well as giving the user the following options for single, specific Invoices:
The fields on this screen are explained briefly below:
When the View Invoice button is clicked in the corresponding Invoice row, the virtual representation of that Invoice will be displayed, as shown here:
The invoice contains information regarding the physical address, telephone number and email address of both the Customer receiving the Invoice as well as the company issuing it. Other customer/company information includes:
The main section of the Invoice is a Charges table detailing the items to be paid for, their cost, any applicable tax charges and the applicable totals. For each item charged for, the table will display a row with:
Below the item rows, the Subtotal is displayed, which is sum of all the charged items. This value excludes any taxation costs. The taxation costs are then displayed individually in rows, with each row showing the type of tax, its percentage value and the actual calculated amount (the percentage value calculated against the Subtotal) for that individual tax charge. After the listing of taxation rows, the final total is displayed. This number is the ultimate amount owed by the customer, and is fully inclusive of any and all charges.
Beneath the Charges table the Terms and Notes are displayed. These are unique to the customer in question and are not different for each Invoice. These are better described in the glossary.
On the top of the invoice a Action Button will be available. The available options are explained here:
An Invoice can be added from the Invoice Overview screen via a button at the bottom of the table, labelled “Add Invoice”. Upon clicking this button a Customer to whom the Invoice will be addressed must be searched for, selected, and the Go button clicked. Alternatively, clicking the Cancel button (signified by a red X) will cancel the new Invoice process.
Once a customer has successfully been selected and the Go button clicked, the user will be redirected to the Add New Invoice screen. This screen is visually almost identical to the View Invoice screen in both structure and data represented. Most fields are editable with a few being required, namely the Invoice Date and Invoice Due Date, Collection Method as well as at least one item in the charges table. PO Number field represents the Purchase Order Number and is optional.
Further options are available through these checkboxes:
Both options are enabled by default.
The addresses, telephone numbers and email addresses are automatically generated for the Customer in question.
The Charges table is populated automatically with one empty row and manually for any additional rows by clicking the Add Line button. Fields for the table are filled out manually and Item Name and Unit Price are required fields. The total field (as well as the Subtotal of all rows) is calculated automatically based on the unit price and quantity. Rows may be repositioned within the table or deleted with the action buttons on the far right-hand side of the row (next to the total).
Taxes charges can be added then to the Subtotal of the Charges table by the same means as adding an Item Line, but instead of clicking Add Line the user must click the Add Tax button, and then input the name of the tax and the percentage value rate at which it is charged.
The Charges table total is auto calculated on all of the above values.
Once the invoice has been filled out accordingly, the user may either:
The process of editing an Invoice is almost identical to adding a new invoice, but the invoice is loaded with any data previously entered upon its creation.
The Invoice Date and Invoice Due Date as well as at least one item in the charges table will be prepopulated as mentioned above and can be changed or expanded upon. PO Number field represents the Purchase Order Number and is optional. The addresses, telephone numbers and email addresses are automatically generated for the Company and Customer in question.
Further options are available through these checkboxes:
Both options are enabled by default, unless set when the Invoice was created.
The Charges table is prepopulated any rows added when the Invoice was created and new rows can be manually added by clicking the Add Line button. Fields for the table are filled out manually and Item Name and Unit Price are required fields. The total field (as well as the Subtotal of all rows) is calculated automatically based on the unit price and quantity. Rows may be repositioned within the table or deleted with the action buttons on the far right-hand side of the row (next to the total).
Taxes charges can be added then to the Subtotal of the Charges table by the same means as adding an Item Line, but instead of clicking Add Line the user must click the Add Tax button, and then input the name of the tax and the percentage value rate at which it is charged.
The Charges table total is auto calculated on all of the above values.
Once all changes and additions have been made, the invoice can be saved with the Save button, or all changes can be cancelled with the Cancel button.
Only past due invoices may be deleted, and this can be done by either clicking the Delete button in the far right-hand side of the Invoice row, From the Invoice Overview screen.
Alternatively there is also a Delete button in the upper right corner of the Invoice View screen panel.
An Invoice can have 6 different states, each determined by a set of factors regarding the Invoice in question. The states are:
The Invoice Overview page from where you can Add, Edit, View and Delete invoices.
An existing Invoice's view will display all detailes to be sent to the Customer, from it the Invoice can also be printed, emailed or cancelled.
Manual Invoices which relate to items outside of Subscriptions can be created and charged to these Customers.
Invoices saved as Draft can be changed as needed before being sent to Customers